1. Introduction

SussOut.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered decision guidance service.

This policy complies with GDPR, CCPA, and other applicable privacy regulations.

2. Information We Collect

Personal Information

Email address and password (for account creation)
Name and profile information (optional)
Payment information (processed securely by third-party providers)
Communication preferences

Usage Information

Decision descriptions and analysis requests
Responses to context questions
Usage patterns and feature interactions
Device information and IP address
Browser type and operating system

Automatically Collected Information

Log files and access times
Cookies and similar tracking technologies
Performance and analytics data

3. How We Use Your Information

We use your information to:

Provide and improve our AI-powered decision analysis service
Process your subscription and manage your account
Personalize your experience and recommendations
Send important service updates and notifications
Ensure platform security and prevent fraud
Comply with legal obligations
Analyze usage patterns to improve our service (anonymized data)

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

Contract Performance: To provide our services and fulfill our obligations
Legitimate Interest: To improve our service and ensure security
Consent: For marketing communications and optional features
Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Trusted third parties who assist in service delivery (hosting, payment processing, analytics)
AI Services: OpenAI and other AI providers for processing your decision analysis requests
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or asset sale

6. Data Security

We implement industry-standard security measures:

Encryption in transit and at rest
Secure authentication and authorization
Regular security audits and monitoring
Access controls and employee training
Incident response procedures

7. Data Retention

We retain your data for different periods based on its purpose:

Account Data: Until account deletion plus 30 days for backup
Decision History: Retained for service functionality; can be deleted upon request
Usage Analytics: Anonymized data retained for service improvement
Legal Requirements: As required by applicable laws

8. Your Privacy Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Portability: Export your data in a machine-readable format
Restriction: Limit processing of your data
Object: Opt-out of certain data processing
Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at: privacy@sussout.ai

9. Cookies and Tracking

We use cookies and similar technologies for:

Essential functionality (authentication, security)
Performance monitoring and analytics
User preferences and customization

You can manage cookie preferences through your browser settings or our privacy consent tool.

10. International Data Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards including standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. The "Last updated" date indicates when changes were made.

13. Contact Us

For privacy-related questions or to exercise your rights, contact:

Data Protection Officer: privacy@sussout.ai

General Inquiries: support@sussout.ai

Address: SussOut.ai Privacy Team